heartinternet.co.uk sucks!

Feb 01, 2007 I Rants.  1,545 views. 
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Go figure this…

I have had to change my IP address three times this evening to achieve some very minor changes to this little blog! Keep in mind I have a reseller package that includes unlimited web space and data transfer with the ability to resell hosting to my clients. And the reason for this and I quote..

Your IP address has been temporarily blocked by our firewall for opening too many concurrent connections to this server, it should be automatically released within a few hours.

How so?, I hear you ask

I had the audacity to upload five images via FTP (limited to 3 concurrent connections), insert a table into the database via phpMyAdmin whilst writing the PHP connection script in Dreamweaver! I know what your thinking… you mad man, that could blow the server clean out of it’s rack!

Harsh but fair…

I don’t think so, these guys previously froze an account that I had spent many weeks promoting and then, for seven days swore blind it wasn’t their doing. The site had been google ranked and was getting 600+ unique visits a day! I had been approached by potential advertisers (there was money on the table)

Heartinternet locked it down to the point that I couldn’t even SHH the files out. By the time I had changed the DNS to a new host the whole thing had dried up, no traffic, no advertising contracts!

How can you have any confidence when reselling this?

Rant over…

Your comments on hosting and reseller solutions are welcome.

I am now going for a lie down in a darkened room…

One response so far, say something?

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    jeremiah Says:

    I feel your pain. I just got out of sales chat with them and I have determined that like any other company that offers unlimited anything, they are lying. I went through their AUP and they will basically shut your site down for using 5% of the server. If you have a video on your site they will shut you down if you hit 25 GB of bandwidth.

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